Keymast Privacy Policy

Keymast ("Keymast" or "we," "us," "our") is a technology company that designs and develops mobile games. With this Privacy Policy, we aim to explain how and why we gather, store, share, and use your personal data in a manner consistent with the laws of the countries where we do business.

This Privacy Policy applies to websites, mobile applications, our marketing and advertising activities on all platforms, and other services that we may provide to you from time to time (collectively, the "Services").

Keymast is the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services.

Collection of information

Personal Data Collected Directly from You

Keymast processes your personal data in order to provide the Services by downloading, accessing and/or playing our gamРs or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:

- We collect information from you when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Information we collect automatically through the Services

We collect several different types of information for various purposes to provide and improve our Service to you.

Information We Collect

We do not use any third-party sites or platforms for logging into or accessing our Services. All information we process is directly provided by you during your use of our Services.

By using our Services, you represent and warrant that you comply with all applicable legal requirements, including age restrictions prescribed by the legislation in your jurisdiction.

Use of information - purpose and legal basis

We use information about you for the following purposes in accordance with the legal bases for each type of personal data as described below:

- To provide and maintain the Services and the game experience;

- To enable us to provide our games (Services), to ensure that your purchases are activated in the games, and to provide you with player support if you need it;

- To enable us to optimize our Services for you and for the device that you are using, as well as to deliver customized in-game events, offers and promotions;

- To communicate with you regarding App-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages;

- To personalize and improve the Services and provide tailored content and features;

- To respond to your comments and inquiries and provide customer support services;

- To gather analysis or valuable information so that we can improve our Services;

- To monitor and analyze trends, usage and activities in connection with the Services;

- To detect, prevent and address technical issues and bugs;

- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

- To enable players to communicate with each other in games or on our social media accounts;

- To serve advertising;

- To provide and deliver the products and services you request and send you related information.

We only process your information to the extent that is necessary to achieve the purposes for which the information has been collected.

Storage of information

Your Information is kept for as long as necessary in order to provide you with the Services or otherwise fulfill the purposes as described above unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.

Sharing of information

We disclose information about you to the following categories of recipients based on the legal bases under Sections 6(1)(b), 6(1)(c) and 6(1)(f) of the GDPR (see a description of the legal bases above):

- Social networks, see more under "Social Sharing features";

- Third parties if we are required to disclose your personal data by applicable law, rule, regulation, legal process or in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

- The authorities if we believe your actions are inconsistent with the spirit or language of our policies or if the disclosure is necessary to protect the rights, property and safety of Keymast or others;

- Other players in order to provide certain in-app features, such as leaderboards, if you log into the Services using a third-party service;

Furthermore, if you have given your consent in accordance with Section 6(1)(a) of the GDPR, we share your Device identifiers to advertising network companies for the purpose of them serving behavioral advertisements to you within the Services.

Social sharing features

The Services offer or can offer social sharing features and other integrated tools (such as the Facebook “Like”, “Share” button), which let you share actions you take in the Services with other media. You must be over the minimum age limit that is prescribed by the legislation in the individual jurisdictions to use any social sharing features integrated in the Services. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

Children

Use of the Services is limited to users aged 13 years and above, except in the European Economic Area, where the Services are limited to users aged 16 years and above. If you are accepting this Privacy Policy and using the Services, you warrant you are 13 (or 16, depending on what is applicable) or more years old.

If you have additional questions about Keymast privacy practices related to children under the applicable minimum age, please contact us at novikov@keymast.xyz.

Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

If you are based in the EEA, Switzerland, or are a legal resident of California in the U.S., you have certain rights in relation to your Information. For Californian residents, please refer to Addendum 1 – California Privacy Rights... For EEA, United Kingdom, Switzerland, and Brazil-based, you will find more information below on when which rights can apply. To exercise your rights, please follow the procedure set out below, use our web form (and choose: Type of issue ‘Related to my account’ > ‘I have data related question’), or email us at novikov@keymast.xyz.

- Access: You have the right to access information and to receive an explanation of how we use it and who we share it with. This right is not absolute. For example, we cannot reveal trade secrets or give you Information about other individuals.

- Erasure: You have the right to request deletion of your Information. We may need to retain some of your Information where there are valid grounds for us to do so under data protection laws. For example, for the defence of legal claims, respect freedom of expression, or where we have an overriding legitimate interest to do so, but we will let you know when this is the case. Note that where the Information is held by a third-party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.

- Objection and withdrawal of consent: You have the right to withdraw your consent where you previously provided such consent; or object to our processing of your Information where we process such Information based on our legitimate interests (see above under How we use your personal Information).

- Portability: You have the right to receive a copy of the Information we process based on consent or contract in a structured, commonly used, and machine-readable format or to request that such Information is transferred to a third-party.

- Correction: You have the right to correct any Information held about you that is inaccurate.=

- Restriction: You have a right, in certain circumstances, to stop us from processing Information other than for storage purposes.

Right to Lodge a Complaint with a Supervisory Authority

We respect your privacy and are committed to protecting your personal data. In accordance with applicable data protection laws, we inform you that you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates your rights.

To file a complaint, you can contact the data protection supervisory authority in your country. We recommend that you first contact us so that we can review your request and try to resolve your issue.

Your trust is very important to us, and we strive to ensure transparency in the processing of your data.

How to Opt-Out of Data Sharing and Selling

Our privacy policy is committed to transparency and providing you with control over your personal data. In accordance with the Virginia Consumer Data Protection Act (VCDPA), we inform you of your rights to opt-out of certain data practices, including:

- Sale of Personal Data: You can contact our Data Protection Officer (DPO) directly to request an opt-out.

- Profiling for Decision-Making: You can contact our DPO for assistance.

For any questions or assistance regarding the opt-out process, you can reach our DPO using the following contact details:

- Email: novikov@keymast.xyz

- Phone: +380 (99) 929 02 52

- Address: Kyiv, vul. Oleny Telihy, bud. 4

We recommend reaching out to our DPO for any concerns about your personal data, and we will strive to address your requests promptly and efficiently.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on this page. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. Any new policy will be effective from the date it is published by us.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. We strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Our app processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self-service from the start and have always given you access to your data and your customers' data. Our customer support team is here for you to answer any questions you might have about working with the API.

VCDPA Compliance

Keymast complies with the Virginia Consumer Data Protection Act (VCDPA) as it applies to users of our Services. This law provides Virginia residents with certain rights regarding their personal information, including rights to access, correct, delete, and obtain a copy of personal data collected. We ensure that your personal information is processed securely and in accordance with applicable laws. For more information about your rights under the VCDPA or to exercise those rights, please contact us at novikov@keymast.xyz.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

- Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

- Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

- Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users. For more information about these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy, would you like to learn more about why, how, and what Personal Data we use, or to request deleting it, please contact us at novikov@keymast.xyz.

Updated 4 Jan 2025